I. AppleCare Protection Plan
1. Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Apple strongly recommends that you purchase the AppleCare Protection Plan as soon as when you purchase your Apple product to maximise the additional benefits provided under the plan.
The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty.
2. Which products are eligible for the AppleCare Protection Plan?
The AppleCare Protection Plan is available for iMac, Mac mini, Mac Pro, MacBook Air, MacBook Pro 13″ and MacBook Pro 15″ Each product requires a separate AppleCare Protection Plan for coverage.
3. Where can I purchase the AppleCare Protection Plan?
Depending on the Apple product, the AppleCare Protection Plan is available at the Apple Online Store and many Apple Authorised Resellers, including many wireless service providers.
4. What service options does the AppleCare Protection Plan offer?
The AppleCare Protection Plans for Mac provide global repair coverage. If you take your Apple hardware with you when you travel and happen to need repair service, you can contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response time vary according to country.
5. What kinds of parts does the AppleCare Protection Plan use for repair?
The AppleCare Protection Plan uses genuine Apple parts for repair service. Genuine Apple parts may be new or equivalent to new in both performance and reliability. Repairs are performed by Apple-authorised technicians.
6. When I purchase the AppleCare Protection Plan, do I need to register it?
when you purchase your AppleCare Protection Plan, you will need to register. You can register your AppleCare Protection Plan here.
The registration process can take up to 24 hours to be visible in Apple’s systems. To verify that your hardware is covered under the AppleCare Protection Plan, click here. https://checkcoverage.apple.com
Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage. In fact, there are many benefits to registering your AppleCare Protection Plan as soon as you purchase it.
1. What payment method do you accept?
As a policy to protect buyer and seller’s benefit, we only accept payment via paypal. Also you can simply use your Credit Card or Debit Card in PayPal website. Thanks for your understanding in this matter.
2. Do I need to sign up a PayPal account if I don’t have one?
No. You could complete your order as a guest and simply fill out your credit card information at PayPal to complete the transaction. Alternatively, you could sign up for a PayPal account which is a very convenient and secure way to make online purchase.
1. How long does it take for you to dispatch my item?
Processing usually takes about 3 to 6 hours delivery – usually less than 3 hours.
We suggest that you contact us first if you are targeting for a specific arrival date.
2. Which courier do you use?
When you buy AppleCare Protection Plan, you will receive “Registration no.” which will be delivered to you via Email.
It is Digital Delivery, so nothing will be shipped. There is no any physical item, CD/box or package will be shipped.
3. Do you have any physical products?
No, all of our products are digital products.
1. How do I know if I have placed the order successfully?
All successful orders will receive an order confirmation email. If you have not received any confirmation email after you have placed your order, please contact us for assistance.
2. Do you offer discount to bulk lot order?
We do offer discount to bulk lot order. If you are interested, please contact us and give us details of your order including style numbers and quantity for a price quotation.
3. Can I cancel the order I placed?
We may accept cancellation if an order has not yet been sent. Should you have any concern or question, please contact our customer service.
V. RETURN POLICY
2. What is your return policy? Do you offer any item exchange?
Sorry, we do not accept returns. But PayPal Buyer Protection: Full refund if you don’t receive your order. Full refund if the product is not as described
VI. REFUND POLICY
Full refund if you don’t receive your order.
Full refund if the product is not as described
Buy the AppleCare Protection Plan for:
13″ MacBook Pro
15″ MacBook Pro